Performance Issues

Introduction

This guide helps to troubleshoot performance issues with the Global Model Workstation software. There can be several reasons that your application's performance has deteriorated, from hardware limitations or software conflicts to restrictions placed by your IT department on vital directories.

RecentFiles.txt

Open the Global Model Workstation application
Click Help and select Open log files folder
Locate the RecentFiles.txt
Rename the RecentFiles.txt file or move it to a different folder.
Close the Global Model Workstation application, including any View and Download screens you may have open
Reopen the application

Deleting this file will remove your recent databases from the "Database" drop down in GMW. This will not remove them from your C drive.

Insufficient File Permissions

WARNING: We strongly recommend a trained IT professional perform this task. Please consult your IT department before making changes to your system directory.

The Global Model Workstation requires "Full Control" permissions to the installation directory, usually found in C:\OEF. In the event that you have performance issues or receive an error message when attempting to open a database in the Global Model Workstation application, check the permission level of your user account on the respective folder.

Navigate to the installation directory in File Explorer
The default directory is C:\OEF
Right click the directory and select Properties
Review the Groups and user names box to confirm whether and to what level the user has access.
If the user does not have access, grant the user with at least "Read/Write" permission.